Newsletter

Contact Us

Privacy Policy

Privacy Policy & Personal Information Protection Notice (Japan)

Information Collected from Website Visitors

As with many websites, our server automatically logs information such as your IP address, browser type, referring page, and time of visit. Cookies may be used to remember your preferences and enhance your browsing experience. When registration is required, your email address and contact number may also be collected and stored securely.

Use of Information

Collected information is used to:
  • Enhance user experience by displaying personalized content
  • Improve our website and services
  • Communicate updates, offers, or services from us or our affiliates (where consent is given)
We do not sell, rent, or lease your email address or personal information to third parties.

Cookies

Cookies are small data files stored by your browser that help us recognize repeat visitors and track usage patterns. These may also be used by third-party advertisers to deliver relevant ads and improve services. You may disable cookies in your browser settings, but doing so may affect some features of the website.

Notice Pursuant to Japan’s Act on the Protection of Personal Information (APPI)

This notice is provided in compliance with Japan’s Personal Information Protection Law to all customers and prospective buyers of our Japan properties.

1. Collection of Personal Information

We may collect your personal information when you:
  • Enquire about our Japan properties
  • Subscribe to our updates or newsletters
  • Visit our website or attend events
  • Interact with our sales or customer service team
The information collected is used for communication, service delivery, and customer relationship management.

2. Types of Personal Information Collected

We may collect the following details:
  • Full name, contact number, and email address
  • Home address, nationality, and date of birth
  • Identification details (e.g., passport number)
  • Occupation and income range
  • Banking or payment-related information (if required for transactions)

3. Purpose of Use

Your personal data may be used for:

  • Communicating with you regarding your interest in our properties
  • Processing sales, bookings, or reservations
  • Providing after-sales support, key handover, or defect rectification
  • Sending you updates on new launches, offers, and events (with your consent)
  • Ensuring compliance with legal and regulatory requirements
  • Marketing, advertising, and client profiling (with your consent)
  • Improving our services and operations
  • Preventing fraud, money laundering, and ensuring security

4. Sharing of Personal Information

We may share your information with:
  • Our affiliated companies or group entities (domestic or international)
  • Service providers, agents, contractors, and marketing partners
  • Legal advisors, consultants, financial institutions, or regulatory bodies
  • Third-party service providers for purposes such as IT, analytics, customer service, or communications
All third parties are required to handle your information confidentially and comply with data protection laws.

5. Your Rights

In accordance with Japanese law, you have the right to:
  • Request access to your personal data
  • Request correction or deletion of inaccurate or outdated data
  • Withdraw your consent to the use of your data for marketing
  • Request cessation of certain uses of your data
  • Make inquiries about how your personal data is handled

Requests can be submitted in writing to:

Parkwood Hotels Furano Co, Ltd. Round Cross, 4F 7-14-23, Roppongi, Minato-ku, Tokyo
106-0032, Japan
Or email us at: info@parkwood.jp

6. Data Security

We implement strict safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we take every reasonable precaution, absolute security cannot be guaranteed.

7. Language

This policy is provided in English for clarity. A Japanese version may be made available upon request. In the event of any discrepancies, the English version shall prevail.

info@parkwood.jp
  • @2025 Parkwood Hotel Group